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Privacy Policy




HulloMail™ is committed to respecting your privacy and the confidentiality of your personal data and communications content.


Data Protection Act

We are aware and adhere to our responsibilities under the Data Protection Act 1998. We endeavour to process all personal information relating to you from which you may be identified, in accordance with the Act. Information may be processed in accordance with our Data Protection Registration, and we shall not process your personal information in any manner incompatible with those purposes or without your consent, unless required to do so by law. We shall not be requesting or processing any sensitive personal data about you. We shall not retain information relating to you longer than is necessary for the purposes for which it is obtained.


Use of cookies

We never use cookies to retrieve information from your computer that was not already voluntarily provided to us by you.

 

Email account information

HulloMail™ store your email account information as secure information, which is password protected. Your details will not be passed on to third parties for their marketing purposes outside of HulloMail™ without your explicit permission. HulloMail™ may use email to send you messages about faults and service issues. HulloMail™ may also use email to keep you up to date with news about the service and the organisation. If you do not wish to be contacted please select the opt-out option in any communications or contact, support@hullomail.com.


Contact information

HulloMail™ uses your contact data for the purpose of enhancing message content and management, assisting with identifying contacts that are already users of the service and assisting with inviting contacts to the service. This data is stored as secure information, which is password protected and will not be passed to third parties for their marketing purposes outside of HulloMail™ without your explicit permission. HulloMail™ does not use this information to market to or otherwise contact your contacts.


Mobile phone number

Your mobile phone number is stored as secure information. Your details will not be passed on to third parties for their marketing purposes outside of HulloMail™ without your explicit permission. HulloMail™ may use your mobile phone number to send you messages about service related issues or, in instances, contact you as a courtesy to ensure your experience is as good as it can be. HulloMail™ may also use your mobile phone number to keep you up to date with news about the service and the organization. If you do not wish to be kept informed in this way via your mobile phone number, please contact, support@hullomail.com.

 

Voicemails, Hullos and missed calls

Any voicemail, Hullos and missed calls stored at HulloMail™ are done so as secure information, available only to you and only to you once you have successfully signed in to your account. If 'HulloMail Scribe' is active, voicemails are transcribed from audio to text as part of a fully automated process, using a 3rd party service provided by Nuance Communications.

 

Feedback

We may, from time to time, use your email address to contact you regarding feedback. Any and all information voluntarily submitted via feedback is used for the purposes of reviewing this feedback and improving the HulloMail™ service, website and communications. HulloMail™ reserves the right to use anonymous information for our marketing purposes. HulloMail™ may from time to time ask you for feedback which will be used to measure and improve the quality of the service.

 

Notification of Changes

HulloMail™ reserves the right to modify the provisions of this Privacy Policy if deemed necessary. You agree that your continued use of the HulloMail™ service shall constitute your acceptance of this Privacy Policy.

 

How to access your information

Along with other rights granted to you under the Data Protection Act 1998, you may at anytime in writing or by email request a copy of your personal information held by us. We will comply with this request, but only after you have given us information to satisfy ourselves as to your identity. We will charge a fee of £20 for providing this information and the information will be provided no later than one calendar month from when we receive your written request

 

Contacting HulloMail™


If you have any questions about this Privacy Statement, the practices of this site, or your dealing with this website, you can contact us, support@hullomail.com.

Data Protection Act 1998 Registration Number: PZ1712618